All equipment comes with a manufacturers 1 year parts warranty to be free of defects from date of order.


Should equipment be found to be defective or become defective in the first year of service you will be able to return said unit for repair or replacement.

1. Notify PTS that you have a unit that is not working. We will then try to test the unit and or reprogram over the air.

2. If we are unable to get the unit to perform correctly then we will issue an RMA number and provide you with an RMA form.
3. Box the unit in its original packaging with all the original equipment that came with the unit and return to the address on the RMA Form.

4. We will either repair or replace the unit and return it to your location.

We may be contact at (214)233-6PTS

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